Privacy Policy

Information We Collect

We collect personal information you voluntarily provide when using our Services, such as your name, email address, phone number, and mailing address. We also gather technical data—like IP addresses, browser type, and device identifiers—automatically via cookies and similar technologies. This information is used to personalize your experience and ensure our Services function correctly. We never collect sensitive personal data such as health information, racial or ethnic origin, or religious beliefs.

How We Use Your Information

Your personal data helps us operate and improve our Services, including customer support, marketing communications, and product development. We may use your email to send service updates, promotional offers (with your consent), or notifications about changes to this Policy. Technical data is analyzed to monitor performance, troubleshoot errors, and enhance security. We always ensure that your data is processed only for the purposes described here.

Legal Bases for Processing

We process your personal information based on the lawful grounds of consent, performance of a contract, compliance with a legal obligation, and our legitimate interests. When you sign up or opt in, you provide explicit consent for us to use your contact details for communications. We process billing and order information to fulfill contractual obligations when you purchase Services. In some cases, we are legally required to retain transaction records for tax or regulatory purposes.

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data with service providers who assist with hosting, payment processing, email delivery, analytics, and customer support under confidentiality agreements. In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity, subject to this Policy. We also disclose data when required by law enforcement or to protect our legal rights.

Third-Party Links and Services

Our Services may contain links to third-party websites and integrations with external platforms. We do not control the privacy practices of these third parties and encourage you to review their privacy policies before sharing personal information. Any data you provide to external services is governed by their own policies. We assume no responsibility for the activities or content of third-party sites.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect technical data and preferences. Cookies help us remember your login status, language preferences, and shopping cart contents. You can manage cookie settings through your browser or device; however, disabling cookies may affect certain features of our Services. Our cookie policy provides further detail on the types of cookies used and their purposes.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. After the retention period, we securely delete or anonymize your data. For example, we keep transaction records for tax compliance for up to seven years. All other data is routinely purged when no longer needed.

Data Security

We implement technical and organizational safeguards—such as encryption, access controls, and regular security assessments—to protect your data from unauthorized access, disclosure, or alteration. Our servers are hosted in secure data centers with 24/7 monitoring. While we strive to protect your information, no system can be 100% secure; you acknowledge this inherent risk.

Your Privacy Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to or withdraw consent at any time. You can also request portability of your data in a machine-readable format. To exercise these rights, please contact us via the email on our Contact page. We will respond within the timeframe required by applicable law.

Children’s Privacy

Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from minors. If we learn that we have inadvertently collected data from a child under 16, we will delete it as soon as possible. Parents or guardians may contact us to request deletion of their child’s data. We encourage families to supervise their children’s online activities.

International Data Transfers

Your data may be processed or stored in countries outside your residence, including jurisdictions that may have different data protection laws. When transferring data internationally, we ensure appropriate safeguards—such as standard contractual clauses—are in place to protect your privacy. You consent to these transfers by using our Services. You may request details about specific transfer mechanisms at any time.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The “Last Updated” date at the top will indicate when changes were made. Material changes will be communicated via email or prominent notice on our website. Continued use of our Services after updates constitutes acceptance of the revised Policy.

Contact Information

For questions, concerns, or exercise of your privacy rights, please contact our Data Protection Officer. We aim to respond to all inquiries within 30 days. You also have the right to lodge a complaint with your local data protection authority. Visit our Contact page for additional support options.